The website is provided by Pohjola Insurance Ltd. Its accessibility has been assessed by accessibility experts working for Pohjola Insurance on a project basis and by means of self-assessments of web accessibility.
The following systems have been used in the self-assessments:
- Accessibility on desktop computers has been tested using the Chrome web browser and NVDA screen reader software.
- Accessibility on mobile devices has been tested using Apple devices, the Safari web browser (touch gestures) and the VoiceOver screen reader app.
The provisions on accessibility are included in the Act on the Provision of Digital Services.
This accessibility statement was created on 22.9.2020 and was last updated on 22.9.2020.
Accessibility status
This website partly fulfils the requirements. We will try to correct all listed issues in the statutory insurance services during spring 2021.
Please see below for a list of non-conformities and exceptions applicable to the requirements.
Non-accessible content
One accessibility issue in the service to purchase statutory motor liability insurance is that the colour contrast of reports does not fully meet accessibility requirements. In addition, the services do not yet fully support the use of assistive technology such as screen readers, and there are problems in keyboard navigation. Other common issues in loss reports include insufficient availability of text alternatives for graphic elements.
Attachment files in the service, such as insurance terms and conditions (PDF), product descriptions (PDF), forms, certificates of insurance (PDF) and other files will be redesigned to meet accessibility requirements. Due to the large number of documents and forms, some documents may fail to meet accessibility requirements as described below. We will try to correct these issues in spring 2021.
The site does not yet meet the following accessibility requirements specified in the WCAG (Web Content Accessibility Guidelines).
Accessibility issues in the purchase of statutory motor liability insurance
Screen readers
WCAG 1.1.1 Non-text Content
WCAG 1.3.1 Info and Relationships
WCAG 1.3.2 Meaningful Sequence
WCAG 1.3.5 Identify Input Purpose
WCAG 2.2.1 Timing Adjustable
WCAG 2.4.1 Bypass Blocks
WCAG 2.4.4 Link Purpose (In Context)
WCAG 3.2.2 On Input
WCAG 3.3.1 Error Identification
WCAG 3.3.2 Labels or Instructions
WCAG 3.3.3 Error Suggestion
WCAG 4.1.2 Name, Role, Value
WCAG 4.1.3 Status Messages
Keyboard accessibility
WCAG 2.1.1 Keyboard
WCAG 2.2.1 Timing Adjustable
WCAG 2.4.3 Focus Order
WCAG 2.4.7 Focus Visible
Colours and font size
WCAG 1.1.1 Non-text Content
WCAG 1.4.3 Contrast
WCAG 1.4.11 Non-text Contrast
Accessibility issues in statutory insurance documents, printouts and forms
Screen readers
WCAG 1.1.1 Non-text Content
WCAG 1.3.2 Meaningful Sequence
Colours and font size
WCAG 1.1.1 Non-text Content
WCAG 1.4.12 Text Spacing
Content the modification of which would cause a disproportionate burden
The insurance service does not include content whose modification would be a disproportionate burden.
Content to which accessibility requirements are not applicable
The insurance services do not include content to which accessibility requirements are not applicable.