How can I use banking and insurance services?
In this situation, we recommend that you use our digital channels.
Our customer service is busy, especially with matters related to travel insurance, repayment holiday applications and saving and investing. We apologise for the unusually long waiting time in our telephone and online message services.
Due to this exceptional situation, there may be changes in the opening hours and services of bank branches. Please also note that the number of people in the waiting rooms of OP cooperative banks has been limited to 10 people. Some of our banks also offer separate service hours for people in high-risk groups. To check the situation of your own OP cooperative bank, go to our op.fi website.