Privacy notices and contact details

One of our most important obligations is to notify you of processing your personal data in an open and intelligible manner. When you are aware of how your data is being processed, you are able to assess the appropriateness of such processing and exercise your rights concerning the processing of your data.

A privacy notice is a document describing the data contents, legal ground for data processing and purpose of an individual personal data file. This page contains the privacy notices of OP Financial Group’s principal personal data files, grouped into four categories.

We retain the right to change and update the privacy notices as required. Material changes to privacy notices are communicated in a visible manner, such as by highlighting them in the Topical issues section of this site.

 

Contact us

Where can you view your personal data and get additional information?

You can view the key information related to your customer relationship with OP Financial Group at My profile at op.fi.

In addition to the financial business (banks, non-life insurance and wealth management), OP Financial Group has many other businesses and controllers. Please contact them directly if you have any questions of your personal data they process:

Additional information on personal data processing can also be found at OP cooperative bank branches, our telephone service for Banking at +358 100 0500 or telephone service for Insurance and Claims at +358 10 253 1333. We will also be happy to answer questions concerning the processing of personal data and data protection at dataprotection@op.fi.

Contacts in data protection issues

OP Financial Group / Data protection
Gebhardinaukio 1, 00510, Helsinki
P.O. Box 308, 00013 OP
dataprotection@op.fi

OP Financial Group's Data Protection Officer Hannu Järvinen
Gebhardinaukio 1, 00510, Helsinki
P.O. Box 308, 00013 OP
dataprotection@op.fi

The Data Protection Ombudsman supervises compliance with regulations governing personal data.

Office of the Data Protection Ombudsman

Lintulahdenkuja 4, 00530 Helsinki
PO Box 800, 00531 Helsinki, Finland
Helpline: Monday to Wednesday 9 am to 4 pm
tel. +358 29 56 16670
tietosuoja@om.fi