Exceptional opening hours at Christmas and New Year
18 December Corporate customers: telephone service 12.00–16.00, chat available as normal
23 December Private customers: telephone service 8.00–16.00, chat available until 19.00 except:
- Special Consumer Credit and Flexible Credit 9.00–16.30
- Cards, telephone service 8.00–19.00, chat until 22.00
Corporate customers: telephone service 12.00–16.00, chat available as normal
24 December Christmas Eve, closed
25 December Christmas Day, closed
29 December Corporate customers: telephone service 12.00–16.00, chat available as normal
31 December New Year’s Eve 8.00–13.00
1 January New Year’s Day, closed
6 January Epiphany, closed
Telephone service for private customers serves at 0100 0500.
Telephone service for corporate customers serves at 0100 05151.
OP cooperative bank branches
You will find the exceptional opening hours of bank branches at the website of each branch.
Go to OP cooperative banks’ websites
Pohjola Insurance Customer Service
You can find the opening hours of Pohjola Insurance Customer Service over Christmas and New Year here:
Opening hours of Pohjola Insurance at Christmas and New Year
Deactivation and Claims Services
The deactivation service for bank or credit cards at +358 100 0555 and the deactivation service for online user IDs at +358 20 333 are open 24/7 at Christmas and New Year.
Happy Holidays and all the best for the New Year 2021!