During the strike, our telephone service for card-related matters is available Mon–Fri 8–16. The service may be busier than usual. Card-related customer service via the chat feature will be available until 22.00 from Monday to Friday, as normal.
The strike continues until further notice. We will return to normal service hours as soon as the strike ends.
Our Deactivation Service will remain open around the clock and cards will work normally
The strike will only affect the opening hours of the telephone customer service for card-related matters. You can deactivate your card and OP user ID normally, at any time around the clock. The number of the Deactivation Service is 0100 0555.
Similarly, the strike will not affect cards’ functioning or their security.
You can handle most matters related to your card on a self-service basis on OP-mobile or the op.fi service
For example, on OP-mobile or the op.fi service you can apply for a new card, order a new PIN and change your card’s spending and withdrawal limits.
Our chatbot, Opotti, will help you with card-related matters 24/7.
We have listed frequently asked questions about credit card billing on a separate page.
- Read more about credit card billing
- Read the most frequently asked questions about cards
- See all contact information for our Customer Service