Are you about to receive a tax refund? If so, read these instructions

Tax refunds appear in accounts at different times for different customers. This means that your refund will not necessarily be in your account on the morning of the payment day.

When are tax refunds paid?

  • Your tax refunds will be paid between July and December into the bank account you reported to the Finnish Tax Administration. Most personal customers receive their tax refund on 3 August or 5 September. 
  • Go to MyTax to check your tax refund date, amount and tax decision.
  • Tax refunds appear in accounts at different times of the payment day for different customers. If you have enabled notifications for incoming payments for the tax refund account on OP-mobile, information will appear on your phone’s screen the moment the tax refund has been paid into your account.
  • If you do not receive your refund on the payment date, see the Finnish Tax Administration’s website for further information and instructions on how to proceed. Unfortunately, our Customer Service cannot look into tax refund matters.

By when must you give the Finnish Tax Administration your bank account number?

  • If you give the Tax Administration your bank account number in good time, you will receive the tax refund in your account sometime on the payment date. For example, if your tax refund is paid on 5 September 2022, you must give your account number to the Tax Administration by 28 August 2022.
  • Check the account number you have given at MyTax, or from your pre-completed tax return or tax decision. Inform the Tax Administration of your account number if it is new or has changed. 

What should I do if I have not reported my bank account number on time?

  • If the Finnish Tax Administration does not have your account number, your tax refund will be paid by money order, i.e. a cash delivery, via Nordea. Nordea will send notification of the money order to the address you have given to the Finnish Tax Administration. You will have 28 days to cash the money order, from the date stated on the payment notification. For more detailed instructions, see the notification sent by Nordea.
  • Please note that, even if you are an OP customer, you must cash the money order via Nordea. We cannot cash tax-refund money orders at OP bank branches. 

Warning: your information may be phished through scam messages related to tax refunds

  • Criminals are now sending scam messages in the name of the tax authorities. The scam SMS message may include, for example, a link to checking a tax refund. Fake tax decisions may also be sent by email. Don’t click on the link in such a message or don’t anything that you’re asked to do in such a message.
  • Please remember that the Finnish Tax Administration never sends you a tax decision or any related information by email. 
  • Notifications sent by the Finnish Tax Administration do not contain any links and the Tax Administration never asks your personal details via email or SMS, such as a bank user ID, credit card details or personal ID code.