Welcome to the op.fi service, you can find all of the former Pohjola’s products and services here

OP's website op.fi has been redesigned and it now includes insurance and banking services for all our customers. The pohjola.fi website is no longer in use.

Insurance customer service

OP Insurance’s customer service (formerly Pohjola Insurance customer service) will continue to serve you by telephone at 010 253 1333.

File a claim

File a loss report and seek compensation through the op.fi service or OP-mobile. Pohjola’s loss report is no longer in use.

OP Claim Help is a search engine for any eventuality

Look in OP Claim Help for instructions for the loss event and information on OP’s partner hospitals and clinics, repair shops and other partners.

Pohjola became the name of our health services business

Pohjola Health Ltd is a provider of health services and is owned by OP Financial Group. It aims to maximise the health and wellbeing of the people in Finland.