OP Pohjois-Karjala Bank's services
Services by appointment
As a personal customer, you can book an appointment to take care of affairs related to daily banking services, loans, insurance, and saving and investing, for example.
As a corporate customer, you can book an appointment to take care of affairs related to your company's payments, financing, insurance, and saving and investing, for example.
You can book an appointment for a phone meeting, an online meeting or a meeting at a branch.
Services without appointment
Our branches provide some services without an appointment as well. See branch-specific services on each branches page.
All branchesCharges and fees
On the Charges and Fees page, you can find the charges and fees for our services for personal customers.
OP's list of service charges and feesSpecialists
Check our specialists' contact information and call us directly.
Contact information of specialistsCustomer Service
See all OP's Customer Service contact information- OP Pohjois-Karjalan asiakaspalvelu
- 0100 0500Ma–pe 8–16Korttiasiat ma–pe 8–19Normaali paikallisverkkomaksu (pvm) tai kotimaisen matkapuhelinoperaattorin hinnaston mukainen matkapuhelinmaksu (mpm). Hinta koskee myös jonottamista. Puheluihin vastataan paikallisesti OP Pohjois-Karjalassa.
- Pohjola Insurance
- 0303 0303Mon–Fri 9–16Claims services Mon–Fri 9–16Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- OP Deactivation Service 24/7
- 0100 055524/7Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- Banking services for corporate customers
- 0100 05151Mon–Fri 8–16Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- Helpline for those who need special support
- 010 252 9627Mon–Fri 9–16The service is available only in Finnish.Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.