Pohjolan OP Bank's services
Services by appointment
As a personal customer, you can book an appointment to take care of affairs related to daily banking services, loans, insurance, and saving and investing, for example.
As a corporate customer, you can book an appointment to take care of affairs related to your company's payments, financing, insurance, and saving and investing, for example.
You can book an appointment for a phone meeting, an online meeting or a meeting at a branch.
Services without appointment
Our branches provide some services without an appointment as well. See branch-specific services on each branches page.
All branchesCharges and fees
On the Charges and Fees page, you can find the charges and fees for our services for personal customers.
OP's list of service charges and feesSpecialists
Check our specialists' contact information and call us directly.
Contact information of specialistsCustomer Service
See all OP's Customer Service contact information- Pohjolan OP:n Senioriluuri
- 010 253 5222Pohjolan OP:n Senioriluuri palvelee arkisin klo 9.30-12.30. Autamme yli 65-vuotiaita ja erityistä tukea tarvitsevia Pohjolan Osuuspankin asiakkaita pankkiasioissa.Puhelun hinta: pvm/mpm. Hinta koskee myös jonottamista.
- Pohjolan OP Lakipalvelut, ajanvaraus
- 010 253 5030Tarjoamme lakipalveluitamme ainoastaan Pohjolan Osuuspankin toimialueella oleville asiakkaille Pohjois-Suomessa. Ajanvarausnumero palvelee ma-pe klo 9.30-12.30.Puhelun hinta: pvm/mpm. Hinta koskee myös jonottamista.
- Banking services for private customers
- 0100 0500Mon–Fri 9–16Cards Mon–Fri 8–19Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- Pohjola Insurance
- 0303 0303Mon–Fri 9–16Claims services Mon–Fri 9–16Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- OP Deactivation Service 24/7
- Banking services for corporate customers
- 0100 05151Mon–Fri 9–16Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
- Helpline for those who need special support
- 010 252 9627Mon–Fri 9–16The service is available only in Finnish.Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.