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Criminals are not on summer holiday


Do not disclose your personal online user identifiers to anyone! Beware of, for example, fake police fraud and phishing emails and SMS messages sent in the bank's name. In fake police frauds, elderly people have received phone calls from people impersonating a police officer trying to obtain online user identifiers, payment card data and other personal information. In phishing messages, recipients are asked to authenticate themselves with their online user identifiers on a website that opens through a link in the message. The site that the link opens is a phishing website which resembles the bank's website.

Never enter your online user identifiers anywhere else than in the bank's online service

Never disclose your username, password or key codes by SMS, email or phone. The credentials may only be entered in the bank's online service. Bank SMS messages of further payment confirmation are always sent from number +358407118180. The bank never requests personal online user identifiers in reply messages.

Always check the website address before disclosing your user identifiers

The address in the address bar shows that you are on the bank's correct website. Make sure that the address starts with https, which indicates that the site is secure. From the lock icon in the address bar, you can check that the website certificate has been granted to OP Financial Group companies (for example OP Cooperative, OP Cooperative Bank plc or OP Insurance Ltd). online service address:

Rikolliset eivät lomaile 1 address:

Rikolliset eivät lomaile 2

Tupas authentication address:

Rikolliset eivät lomaile 3

If you have disclosed your online user identifiers on a phishing website or over the phone, deactivate your user identifiers immediately by calling OP at 010 253 1333 (weekdays from 9 am to 4 pm, local network charge/mobile charge). Outside the telephone service hours, deactivate your user identifiers by calling the deactivation service, tel. +358 20 333 (24/7). Also report the incident to OP Telephone Service when it is open again.


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