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Our experts are there for you to serve you in nationwide service numbers in banking insurance and investment affairs.

Banking services

For private customers
0100 0500

Personal banking service is available to you Mon–Fri 8am–10pm and Sat 10am–4pm.

For corporate customers
0100 05151

Service hours for corporate banking, Mon–Fri 8am–10pm.

Reports of lost or stolen cards
OP Deactivation Service (cards) 0100 0555, 24/7
Deactivation Service for online service user identifiers and Siirto payments 020 333, 24/7 

 

Insurance services

For private and corporate customers
0303 0303

By calling the service number, you will receive personal service as private and corporate customer, Mon–Fri 8am–10pm. We also serve private customers in insurance services on Saturdays 10am–4pm.
In claims, we serve on Mon 9am–4pm and Tue–Fri 9am–3pm.

Private customers
Motor liability insurance 030 105 500, Mon–Fri 8am–6pm

Corporate customers
Motor third party liability and accident insurance 030 105 501, Mon–Fri 8am–5pm

Private and corporate customers
Motor third party liability accidents 030 105 502, Mon 9am–5pm, Tue–Fri 9am–3pm
Work-related accidents 030 105 503, Mon 9am–5pm, Tue–Fri 9am–3pm
Saving-through-insurance service 010 253 6100, Mon 9am–5pm, Tue–Fri 9am–3pm
Insurance online buyer support 010 253 6139, Mon–Fri 8am–6pm

Emergencies related to motor vehicle damage
If your journey is interrupted because of engine trouble or vehicle damage. Falck +358 (0)10 253 0012, 24/7

Serious injuries and illnesses during a journey abroad
Eurooppalainen's travel emergency service +358 (0)10 253 0011, 24/7

 

Didn't find the number you searched for?

Call the switchboard and we will help you.

010 252 010

We serve Mon–Fri 8 am–6 pm.

Corporate customer, call us >

Authenticate yourself with your personal online user identifiers for eServices

When you call us, use your personal online user identifiers and do your banking and insurance transactions in the most convenient way. This means that making agreements and orders is as confidential and effective as doing your transactions at a bank branch. Orders accepted over the phone are subject to a charge based on our list of service charges and fees.

Number beginning with 0100

  • the charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list

Number beginning with 0303

  • from domestic mobile subscriptions €0.0835 per call + €0.12 per minute (VAT included)
  • from landline network €0.0835 per call + €0.12 per minute (VAT included)

Number beginning with 010

  • from landline network and domestic mobile subscriptions €0.0835 per call + €0.167 per minute (VAT included)

Telephone service for statutory insurance

  • from domestic landline network: local call charge; from mobile subscriptions: mobile call rate charged by teleoperators

To ensure the best possible customer service that is also comprehensive, OP records telephone conversations. All telephone calls to and from OP are recorded to ensure customer service excellence. The basis for all telephone calls lies in their confidentiality and in the secrecy of telephone communication.