Our customer services are very busy - please use our digital channels
Please note that our customer service is very busy at the moment. Due to the exceptional situation, the waiting times are longer than usual.
You can handle your banking and insurance matters, e.g. your loan repayment plan, report loss and file claims, quickly and easily 24/7 on OP-mobile and at op.fi.
Faster transactions with user IDs
When you log into op.fi, you can ask help from our customer service also by chat or by sending an online message.
If you call our customer service, you need to identify yourself with your OP eServices user IDs. We can then help you with your personal banking or insurance matters. Orders accepted over the phone are subject to a charge based on our list of service charges and fees.