Give us feedback
Customer feedback and technical problems
What to do if a card or user ID has been stolen?
Do you suspect misuse or theft of your card or online bank user ID? Call us.
See the contact information for OP Deactivation Service
Do you suspect an internet fraud?
Have you received a phishing message or fallen victim to an internet fraud or identity theft?
See what to do in case of fraud
Did you get an error message on the service?
If our online service is affected by a technical problem, please first try to update your browser or use another browser. Clearing the cache memory of the browser can also help.
See supported browsers
This is how you clear your browser’s cache
Give feedback or report a technical problem
Give feedback or report a technical problem using the following forms. Please note that the forms cannot be used for sending orders or enquiries related to your personal services.
Give us feedback
- Give a thank you.
- Share your development ideas.
- Tell us what we should improve.
Report a technical problem
- Errors and disturbances on OP's digital services