Do as follows in the event of loss or damage:
1. Get accident instructions from Pohjola Claim Help
Claim Help is available at vahinkoapu.pohjola.fi/corporate. You will also find information for contacting our partners, who can assist you in the event of loss or damage.
2. File a claim
Log into op.fi and go to corporate insurance services to file a loss report quickly and easily. You can always report additional expenses later in OP eServices. If you do not have access to your company’s insurance services on op.fi, you can report
certain types of losses in the Claims Service at the address hae-korvausta.op.fi.
3. Claim settlement decision
You will be notified once the claim settlement decision has been made. If we need further information, we will be in touch with you.
Telephone service for A-Insurance: 0304 0506
Insurance Services Mon–Fri from 9 am to 4 pm
Claims Service Mon–Fri 8 am to 6 pm