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Your opinion is important to us. Your feedback will help us improve our products and services.

Give general feedback or share an improvement idea

 

Please note that any personal service orders or inquiries sent via this feedback form will not be processed.

Get help with personal banking or insurance

 

Report a technical problem

 

Report a technical problem

Problems and errors on OP's digital services and mobile app

 

Do you need help with personal banking or insurance?

 

Customer service

If you look for help in doing your banking and insurance transactions, our customer service page is there for you to give the best help.

 

What to do if a card or user ID has been stolen?

Do you suspect misuse or theft of your card or online bank user ID? Call us.

See the contact information for OP Deactivation Service

Do you suspect an internet fraud?

Have you received a phishing message or fallen victim to an internet fraud or identity theft?

See what to do in case of fraud

Did you get an error message on the service?

If our online service is affected by a technical problem, please first try to update your browser or use another browser. Clearing the cache memory of the browser can also help.

See supported browsers

This is how you clear your browser’s cache

Read more about processing feedback

 

Suspected violations and misconduct