There is a backlog in the processing of online messages. Please don’t send several messages about the same matter through different channels, since this will overload our message processing even further.

Customer service for corporate customers

You can take care of the following banking and insurance matters for your company in our online self-service

Order and pick up accounting records online

Required actions for associations in case of changes to user rights and services

Contact our customer service

If you were unable to resolve your matter in our online service or require assistance, you can contact our customer service through the following channels.

Call – OP's contact details for corporate customers

Phone numbers for OP customer service, for deactivating your card or user ID.

Call – Pohjola Insurance's contact details for corporate customers

Phone numbers for Pohjola Insurance customer service, for the 24/7 emergency service numbers for insurance.

Send message

To send us a message to ask about your banking or insurance matters, log into op.fi or OP Business mobile. We’ll reply to your message within three weekdays.

Appointments and online meetings

Book or change an appointment easily online. Depending on the bank, you can choose a phone meeting, an online meeting or a meeting at a branch. You will find a booked online meeting in OP Business mobile’s Customer service menu.

OP cooperative banks

On OP cooperative banks’ pages, you can find contact information for branches and depending on the bank, direct numbers for experts (mainly in Finnish).

FAQ

To help you, we have compiled answers to the FAQs related to the corporate customers' bank and insurance services.

Give us feedback

Your opinion is important to us. Your feedback will help us improve our products and services.