Corporate customer, call us

Our experts serve your company in nationwide service numbers both in banking and insurance affairs.

Banking services

0100 05151

Our telephone service offers you advice on your company's banking services Mon–Fri 8–18.
To find contact information of local banks, use our branch search. Search for a branch >

Please note that Mondays and the turn of the month are busy times in our telephone service. If you can call us on other days, we’ll be able to serve you faster.

Asset and sales finance solutions for SME customers

Factoring

Investment financing

  • Billing and outstanding debt queries 010 252 5523

  • Matters related to financing agreements and changes to repayment plans 010 252 5588

  • Matters related to insurance and registration of financed vehicles 010 252 2860

  • Authorisations to take motor vehicles abroad 010 252 5843

Finance lease

  • Billing 010 252 5523

  • Financing agreements and changes to repayment plans 010 252 1020

  • Terminating a lease agreement: realisointi@op.fi

  • Business Car Services 010 252 5100

  • Matters related to insurance and registration of financed vehicles, authorisations to take motor vehicles abroad 010 252 2860

Sales finance, overdraft facility

  • Customer service for vendors 010 252 2870, kuluttajarahoitus@op.fi

Changes to hire purchase agreements

  • Billing 010 252 5523
  • Changes to repayment plans: maksuohjelmanmuutokset@op.fi
  • Outstanding debt queries 010 252 5523
  • Matters related to insurance and registration of financed vehicles 010 252 2860
  • Authorisations to take motor vehicles abroad 010 252 5843
 

Asset and sales finance solutions for large corporationsSuuryritysten rahoitusyhtiötuotteet

Factoring

Finance lease

  • Customer service 010 252 5594, customerservice.leasing@op.fi
  • Matters related to insurance and registration of financed vehicles, authorisations to take motor vehicles abroad 010 252 2860 

 

Trade Finance and bank guarantees

  • Customer service, export and import customer services (documentary credits, documentary collections) 010 252 7166, dokumenttimaksut@op.fi
  • Customer service, guarantees 010 252 7340, takaukset@op.fi

 

Cash Management

  • Cash Management services for large corporations 010 252 7700

Insurance services

0303 0303

Our telephone service offers you advice on your company's insurance services Mon–Fri 9–16.
In claims, our service hours are Mon–Fri 8–18.

For matters related to insurance claims, you can consult Pohjola Claim Help any time of the day.

In questions related to insurance bills, be sure to first read our frequently asked questions.

Motor third party liability and accident insurance 030 105 501, Mon–Fri 8–17

Motor third party liability accidents 030 105 502, Mon 9–17, Tue–Fri 9–15

Work-related accidents 030 105 503, Mon 9–17, Tue–Fri 9–15

Saving-through-insurance service 010 253 6100, Mon–Fri 8–18

Insurance online buyer support 010 253 6139, Mon–Fri 8–18

Emergencies related to motor vehicle damage
If your journey is interrupted because of engine trouble or vehicle damage. Falck +358 (0)10 253 0012, 24/7

Serious injuries and illnesses during a journey abroad. Eurooppalainen Travel Emergency Service +358 (0)10 253 0011, 24/7

Authenticate yourself with your personal online user identifiers for eServices

When you call us, use your personal online user identifiers and do your banking and insurance transactions in the most convenient way. This means that making agreements and orders is as confidential and effective as doing your transactions at a bank branch. Orders accepted over the phone are subject to a charge based on our list of service charges and fees.

Private customer, call us >

Exceptions in customer service opening hours >

Number beginning with 0100

  • the charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list

Number beginning with 0303

  • from domestic mobile subscriptions €0.0835 per call + €0.12 per minute (VAT included)
  • from landline network €0.0835 per call + €0.12 per minute (VAT included)

Number beginning with 010

  • from landline network and domestic mobile subscriptions €0.0835 per call + €0.167 per minute (VAT included)

Telephone service for statutory insurance

  • from domestic landline network: local call charge; from mobile subscriptions: mobile call rate charged by teleoperators

To ensure the best possible customer service that is also comprehensive, OP records telephone conversations. All telephone calls to and from OP are recorded to ensure customer service excellence. All telephone calls are confidential and we respect the secrecy of telephone communication.