Product-specific service numbers

Factoring buyers’ billing: 
010 252 5850

Other matters related to factoring agreements: 
010 252 4200

Factoring for large corporations: 
010 252 5914
laskusaatavamyynti@op.fi

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

Billing and outstanding debt queries:
010 252 5523

Matters related to financing agreements and changes to repayment plans:
010 252 5588

Matters related to insurance and registration of financed vehicles:
010 252 2860

Authorisations to take motor vehicles abroad:
010 252 5843

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

Billing:
010 252 5523

Financing agreements and changes to repayment plans:
010 252 1020

Terminating a lease agreement:
realisointi@op.fi

Business Car Services:
010 252 5100

Matters related to insurance and registration of financed vehicles, authorisations to take motor vehicles abroad:
010 252 2860

Lease agreements for large corporations:
010 252 5594

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

Billing and outstanding debt queries:
010 252 5523

Changes to repayment plans:
maksuohjelmamuutokset@op.fi

Matters related to insurance and registration of financed vehicles:
010 252 2860

Authorisations to take motor vehicles abroad:
010 252 5843

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

Customer service, export and import customer services (documentary credits, documentary collections):
010 252 7166
dokumenttimaksut@op.fi

Guarantees:
010 252 7166
takaukset@op.fi

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

Cash Management services for large corporations:
010 252 5523

Call charge: €0.0835 per call + €0.167 per minute (incl. VAT). Queuing is also subject to a charge.

 

Call rates and recording

Queuing is also subject to charges.

Number beginning with 0100

The charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list

Statutory insurance service number beginning with 0100

The charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list

Number beginning with 0303

From landline network and domestic mobile subscriptions €0.0835 per call + €0.12 per minute (VAT included)

Number beginning with 0304

From landline network and domestic mobile subscriptions €0.0835 per call + €0.12 per minute (VAT included)

Numbers of services and specialists beginning with 010

From landline network and domestic mobile subscriptions €0.0835 per call + €0.167 per minute (VAT included). Call charge to numbers of statutory insurance specialists €0.084/min (price includes VAT)

Service number beginning with 0800

Free of charge when calling from landlines and mobile phones in Finland.

When calling from abroad

If you call OP Customer Service from outside Finland, your telecom operator may charge extra. Consult your operator to find out the international call rates.

We also collect your personal data when you contact us by phone or when we call you. All calls to and from OP may be recorded. We may use call recordings to verify customer transactions, assure the quality of customer service and develop our services and for training purposes.

When calling our telephone service, selecting an automated menu option requires a phone that supports dual-tone multi-frequency (DTMF).