OP's webstore car financing application

This accessibility statement applies to the OP Financial Group´s webstore car financing application -service.

The user of the service is directed from the seller's webstore service to OP's financing application path to apply for car financing and to view the financing decision. The OP Financial Group's webstore car financing application service is provided by OP Corporate Bank plc.

The accessibility of the website has been evaluated through self-assessment. The following systems have been used in the self-assessment:

  • Accessibility on desktop computers has been tested using the Chrome web browser and NVDA screen reader software.
  • Accessibility on mobile devices has been tested using Apple devices, the Safari web browser (touch gestures) and the VoiceOver screen reader app.

Digital accessibility is regulated by the Finnish Act on the Provision of Digital Services.

This accessibility statement was created on 24 January 2025 and last updated on 24 September 2025.

Accessibility of the digital service

OP´s webstore car financing application meets requirements except for the PDF documents.

The accessibility status of the authentication phase of the OP Financial Group's webstore car financing application service is described in the OP Financial Group's authentication statement.

Non-accessible content

PDF Documents (Files)

Attachments in the service are being made accessible.

Accessibility feedback

Did you find accessibility issues in our digital services? If you didn’t find an answer in our accessibility statement, please send us feedback. 

Feedback and processing of personal data

If you haven’t logged in and you don’t enter your contact details, your feedback will be anonymous. A non-logged-in customer may provide their name and email address or phone number if they request us to contact them. We will store information about logged-in customers in our feedback system, including the name and personal identity code of the customer or company representative and the name of the OP cooperative bank whose customer the person providing feedback is. For corporate customers, we also store the company’s name and business ID. If a logged-in customer requests us to contact them, we will also store their phone number or email address. Other details that we will store in our feedback system include the customer’s feedback and the details provided by the customer about the auxiliary program or device they are using.

We will use the stored personal data only in feedback processing, to improve customer experience and OP Financial Group’s services. The personal data is processed in OP Financial Group financial institutions’ customer data files.

Supervisory authority

If the website has accessibility issues that are not addressed in the accessibility statement, please send us feedback from the link above. If you give your contact information on the feedback form, we are required by law to respond to you within 14 days.  

If you are dissatisfied with our reply or if we don’t reply to your feedback at all, you can contact the supervisory authority, Finnish Transport and Communications Agency Traficom. 

Contact information of the regulator

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000