This statement covers the accessibility of op.fi Accounts. The service is part of op.fi, which is the website for OP Financial Group companies.
The accessibility of Accounts has been assessed by accessibility experts working for OP Financial Group on a project basis, and website accessibility has also been carried out by means of self-assessment.
The following systems have been used in the self-assessments:
- Accessibility on desktop computers has been tested using the Chrome web browser and NVDA screen reader software.
- Accessibility on mobile devices has been tested using Apple devices, the Safari web browser (touch gestures).
Digital accessibility is regulated by the Finnish Act on the Provision of Digital Services.
This Accessibility Statement was created on 2 December 2020 and was last updated on 6 November 2025.
Accessibility of the digital service
Account applications partially meet the requirements. Non-compliance with requirements and the applicable exemptions are listed below.
Regarding accounts, the following services meet accessibility requirements:
- Opening an account
- Close an account
- Transactions feed
- Account settings
- Savings Account
- Multibank service
- Account details
- Bank statement
- Accounts tile and My accounts
- Money Box
- Growth Return Account interest rate calculator
- Salary details
Inaccessible content in the service
There are accessibility issues in the Accounts menu, for example with contrasts, button titles, labels and the dropdown menu. The website applications do not yet fully support the use of assistive technology such as screen readers, and there are problems in keyboard navigation. Other common issues in the service include the insufficient availability of text alternatives for graphic elements.
Currency converter
The currency converter partially meets the requirements. Accessibility issues in the application slow down or disrupt use, in some cases preventing it entirely for users who use assistive technology such as a screen reader. These issues are listed in more detail below.
The level H1 main heading, Currency calculator, is imported from another system/environment. In general, the colours and contrasts of icons, button texts and other graphic objects do not meet accessibility requirements.
Keyboard users have problems navigating the service – for example, when moving forwards or backwards from the Input field.
Accessibility issues:
1.4.1 Use of Colour
1.4.3 Contrast (icon and button text colour contrast)
2.1.1 Keyboard (cannot be used to move back from the Input field, for example)
2.4.3 Focus Order
OP no longer provides a travel currency service.
Content that is not within the scope of digital accessibility standards
In the salary details service, the user is redirected to content and environments produced by online payroll operators, and these services are provided entirely by the online payroll operator in question. OP cannot influence the accessibility of this content.