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OP Car Leasing
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Frequently asked questions
Frequently asked questions
Basic details about OP Car Leasing
What is private leasing?
What is OP Car Leasing?
What does the monthly payment of OP Car Leasing consist of?
What is included in the monthly payment if the car includes the Huoltopalvelu Kattava or Huoltopalvelu Kattava AS-Leasing?
What is included in the monthly payment if the car comes with Škoda Huolenpitosopimus?
What driving costs do I pay for myself?
Which partners are included in the OP Car Leasing service and what are they responsible for?
Does the OP Car Leasing contract have a mileage limit?
Do I have to insure my leased car myself?
Which is more expensive, leasing a new car or buying it for yourself?
Ordering a car
How do I order a car from the OP Car Leasing service?
What are the requirements for a leasing decision?
How soon can I get my leased car?
I’ve received a leasing decision and have some questions about its terms
I received a negative leasing decision
How will a car ordered from the OP Car Leasing service be delivered?
During the contract period
Are the exact details and bills of my leasing contract available online?
Can I drive with my leased car abroad?
Repair and maintenance and tyres
Who is responsible for the repair and maintenance of my leased car?
What's the procedure with regular maintenance?
Can I get a replacement car during regular maintenance?
The car has a fault or needs some other repair, how do I book a time for the repair?
Is the seasonal tyre change and storage included in the contract?
Are new tyres included in the contract?
What's the system with the seasonal tyre storage?
How do I book a time for seasonal tyre change?
Chip or crack in windscreen, what should I do?
Car damaged, what should I do?
What to do in case of a collision?
Does my leased car come with warranty?
Changes to leasing contract
My annual mileage is higher than what was entered in the contract. What do I need to do?
Can I terminate my leasing contract during the contract period?
At the end of the leasing contract
What should I do when the contract period is getting close?
What is considered normal wear and tear and what isn't?
Where do I return the car?
Can I buy my leased car for myself?
What condition does the leased car have to be in when returned?
OP bonuses for leasing payments
Do leasing payments earn me OP bonuses?
Becoming an owner-customer and member contribution
Termination of owner-customer membership
Owner-customer's OP bonuses and benefits from banking services
Questions about electric vehicles
What are the differences between battery electric vehicles, plug-in hybrid electric vehicles, hybrid electric vehicles and mild hybrid electric vehicles?
How do I know which operating range is enough for me?
How does the charging speed affect use of the car?
What type of charging solution to choose for home?
Do accessories and tyres affect the operating range?
I can't charge my car at home, it is even worth considering an electric car?
What is basic charging and when is it suitable?
How does fast charging work and where is it used?
When is super charging the best option?
What do the amperes mean in the charging settings?
Should you always charge an electric car battery all the way full?
Do I need my own charging cable?
How do I get started with public charging stations?
How do you pay for charging at public charging stations?
What's the procedure at a charging station?
What do I do if the charging won't start?
When is the charging fastest?
How do I know which is the correct plug?
How can I find charging stations and plan my route well?
What is electric vehicle roaming and why can it be expensive?
How does load distribution affect charging performance?
What is one pedal drive in electric cars and how does it work?
What are the benefits of one pedal drive?