Deactivate lost OP eServices user identifiers
Customer service for corporate customers Mon–Fri 8–16
+358 (0)100 05151
Outside the customer service hours, OP Deactivation Service
+358 (0)100 0555
If you only use your User ID for a company’s or institution’s banking matters, you can manage key code lists, Mobile key and passwords on the op.fi service.
If you use the same OP user ID for your personal and your company’s or organisation’s banking matters, you can manage key code lists, Mobile key and passwords on the op.fi service.
Banking services for corporate customers
When calling, be prepared to identify yourself: keep your OP username and Mobile key or key code list at hand.
Mon–Fri 8–16. Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.
Pohjola Insurance customer service
Insurance services Mon–Fri 9.00–16.00
Claims services Mon–Fri 9.00–16.00
Call charge: local/mobile network rate (lnr/mnr). Queuing is also subject to a charge.