Frequently asked questions about one-off loans and overdraft facilities

On this page, you can find information and instructions about a loan’s outstanding debt, repayment holidays and billing as well as our customer service’s contact information.

Try OP's online financing service

If you have a one-off loan or Overdraft Facility, you can see your financing information on OP's online financing service (in Finnish). You can also apply for a change in the amount of your monthly repayment or your bill's due date. You can log into the service with your personal online banking user identifiers issued by any Finnish bank or with a Mobile ID.

My details and access rights

 

 

Billing

 

 

Loan balance and changes to instalments

 

 

Grace period and lowering the monthly instalment

 

 

Complaints and deductions

 

 

Problems and terminating the agreement