FAQ about Mobile key
Forgot your Mobile key PIN? Mobile key not working? Read our answers to frequently asked questions about Mobile key and its use.
What should I do if my phone goes missing?
If your phone goes missing or is stolen, contact the OP Customer Service or OP Deactivation Service immediately. We'll remove Mobile key from your missing device. See our services' contact details.
Reactivate Mobile key on your new phone. If your old phone is found and we have already removed Mobile key, you can use your user ID to reactivate Mobile key on your old phone.