Processing of personal data

When you take out an insurance for yourself, we use automated decision-making to calculate insurance premiums and check your credit history from Suomen Asiakastieto Oy. Click on the links below and find out more about how we handle personal data in different situations and about your rights as our customer.

What is automated decision-making?

Automated decision-making means that the decision of whether the insurance will be granted is made through our automated system, and our customer care representatives do not participate in the decision-making. The decision we make is based on the information you have provided, our customer data file and our risk selection instructions.

If you or another insured person want to have your automatically issued decision processed by a customer care representative, you may contact our Customer Service.