Customer service

Call

We are pleased to offer you personal banking and insurance services.

Banking services 0100 0500
Mon–Fri 8am–10pm, Sat 10am–4pm

Insurance services 0303 0303
Mon–Fri 9am–6pm
In claims, we serve on Mon 9am–4pm and Tue–Fri 9am–3pm.

Book an appointment for a meeting

Discuss with the bank's experts over the phone, on the Internet or in the bank branch. 

Frequently asked questions

We have collected several frequently asked questions and answers by topic. Additionally there is a TOP 5 -list of most frequently asked questions. If you are unable to find answers you were looking for, please feel free to contact us.

Branch

You are also always welcome to our branch. OP's branches are located in the most central places in their area with good connections.

Online meeting

The online meeting is a flexible alternative to a branch visit. You can get personal banking and insurance-related services wherever you are.
Private Customers
Companies

Reports of loss

In case your card or PIN is lost or stolen, report right away.

Deactivate your card by calling the OP Deactivation Service at +358 100 0555 and your user identifiers for OP eServices at +358 20 333.

See you on social media

We are pleased to answer general questions about banking and insurance on social media too – Twitter and Facebook.

Feedback and problems

Tell us about your experiences with OP and op.fi, share your development ideas and help us improve our services. If you have encountered a technical error or disruption to the service, you can use this site to notify us of the problem.