Customer service

Call us

Banking services

Private customers  0100 0500
Mon–Fri 8–19

Corporate customers  0100 05151
Mon–Fri 8–18

Insurance services

Private customers  0303 0303
Mon–Fri 8-22, Sat 10-16

Corporate customers  0303 0303
Mon–Fri 9-16

In claims, we serve on Mon–Fri 8–18.

Book an appointment

Discuss with our experts over the phone, on the Internet or at the branch. 

Frequently asked questions

See our frequently asked questions (FAQs) and answers listed by topic. The opening view shows the top 5 FAQs. If you can't find an answer to a problem, please contact us.

Branch

You´re always welcome to our branch. OP's branches are centrally located and easily accessible.

Online meeting

The online meeting is a flexible alternative to a branch visit. You can get personal banking and insurance-related services wherever you are.
Private customers
Companies

Report lost card or identifiers

If your card or user identifiers for OP eServices are lost or stolen, report it right away.

To deactivate your card, call OP Deactivation Service at +358 100 0555. To deactivate your identifiers for OP eServices,call +358 20 333.

See you on social media

We are pleased to answer general questions about banking and insurance on social media too – Twitter and Facebook.

Feedback and problems

Tell us about your experiences with OP and op.fi, share your development ideas and help us improve our services. If you noticed a technical error or disruption in our service, click or tap below to notify us.