Persons in charge of non-life insurance

On this page, you can find contact information for the management of non-life insurance. If your issue concerns any unclarity about the insurance contract or you are dissatisfied with our claim settlement decision, you can view the relevant instructions via the link below. If you have questions about insurances or our services, you can easily contact us by phone.

Non-life insurance management’s contact information

All emails are in the following format: firstname.lastname@pohjola.fi

Nimi Vastuualue Puhelinnumero
Olli Lehtilä Managing Director, Pohjola Insurance Ltd 010 252 6101
Niina Karjalainen Director, Customer Services  
Hanna Hartikainen Director, Claims Settlement 010 253 2171
Rami Mäkinen Director, Personal Insurance Claims Settlement 010 253 2055
Markus Uimonen Director, Property Insurance Claims Settlement 010 253 2826
Maarit Lepistö Director, Vehicle Insurance Claims Settlement | exception: maarit.a.lepisto@pohjola.fi  010 253 2134
Jukka Impiö Director, Corporate Customers  010 253 3427
Riikka Kangas Director, Private Customers 010 253 2137
Antti Huhtala Director, Products and Services 010 253 1223

 

Sales

 

Nimi Vastuualue Puhelinnumero
North Ostrobothnia, Lapland and Kainuu    
Kimmo Gyldén Sales Director, Private Customers 010 253 0112
Jari Alahäivälä Sales Director, Corporate Customers 010 253 0641
Helsinki Metropolitan Area    
Eero Heikinmaa Sales Director, Private Customers 010 243 2841
Tanja Poutiainen Sales Director, Private Customers  
Mikko Rosendahl Sales Director, Corporate Customers 010 253 0967
Timo Kokko Myyntijohtaja, Yritysasiakkaat  
Ostrobothnia and Satakunta    
Kristiina Kauppi Sales Director, Private Customers 010 253 0646
Michael Isaksson Sales Director, Corporate Customers 010 253 4105
Southwest Finland​    
Jutta Nurmi Sales Director, Private Customers 010 253 2303
Riikka Poutanen Sales Director, Corporate Customers 010 253 0927
Savo and North Karelia    
Karoliina Pollari Sales Director, Private Customers 010 253 4087
Jukka Viljakainen Sales Director, Corporate Customers 010 253 1636
Uusimaa    
Sari Ratia-Kämäri Sales Director, Private Customers 010 253 1122
Pertti Lehikoinen Sales Director, Corporate Customers 010 253 3176
Pirkanmaa and Central Finland    
Juho Laine Sales Director, Private Customers 010 253 3216
Petteri Laurila Sales Director, Corporate Customers 010 253 0962
Häme ja Southeast Finland    
Petra Vainio-Tykkälä Sales Director, Private Customers 010 253 26
Petri Heiskari Sales Director, Corporate Customers 010 253 1038