Online scams are increasing fast in Finland. Finance Finland (FFI) states that scammers tried to defraud banking customers in Finland of EUR 107.2 million in 2024, compared to EUR 76.9 million in 2023. Concern about the security of banking services is growing.
Because preparation is the best way to protect yourself against scams, it's important that you know the telltale signs; and what to do if you suspect that you've been scammed. You can make life harder for scammers by being alert.
Any one of us can fall victim to an attempted scam. Read our fast facts to learn how to defeat scammers.
Video 1: How do I spot a scam message?
This video will teach you about the telltale signs of scam messages and how to know a genuine message from a scam. You'll be given examples and tips on how to recognise a scam attempt in time.
Video 2: How do I know that it's my bank that's calling?
The video explains how to tell the difference between a call from a bank and an attempted scam. You'll hear about the tricks scammers use during calls and what you should watch out for.
Video 3: What kinds of scams should I be prepared for?
In this video, we go through typical types of scam and explain the difference between phishing for IDs and manipulative scams. You'll learn to recognise the danger signs and how to protect your money more effectively.
Video 4: What should I do if I notice that I've been scammed?
If you notice that you've been scammed, you must contact your bank immediately. This video tells you what to do right after being scammed and how to limit possible damage as effectively as possible.
Video 5: How can I improve my security as a user of banking services?
The video gives practical advice on how you can improve your banking and payment security by making the right choices. Even small actions can make a big improvement to security.
Video 6: What does the bank do to prevent scams?
This video will tell you about the role banks play in fending off scams. We talk about our cooperation with the authorities and our daily anti-scam actions.