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Easily submit additional information for your complaint

If you want to attach additional information to a complaint you filed earlier, you can do this through our card claim service.

Go to the card claim service

Our Customer Service can help you advance the processing of a complaint you have filed earlier if necessary:

010 252 9871
(weekdays 9.00–16.30)

In addition to letters and digits, you can use only a space character and character -.

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