General card customer service 0100 0500 (open Mon–Fri 8–19)
- First select 5: Service in English
- Next, select 1: Private customer banking
- Next, select 2: Cards, card payments and billing
Get assistance with the following, for example: card applications, questions regarding card renewals, renewing a card or PIN, credit usage and billing, changes in the agreement such as changing the monthly instalment and due date, and online payment.
OP Gold card customer service 0100 0510 (open 24/7)
- Select 1: OP Gold card customer service, open 24/7
- Select 2: Card deactivation service, open 24/7
- Select 3: Travel insurance, rental car insurance and event ticket insurance, open Mon-Fri 9-17
- Select 4: Product protection insurance, open Mon-Fri 8-17
- Select 5: LoungeKey, open 24/7
OP Platinum card customer service 0100 0510 (open 24/7)
- Select 1: OP Platinum card customer service, open 24/7
- Select 2: Card deactivation service, open 24/7
- Select 3: Insurance services or travel insurance, travel cancellation cover, hole in one, product protection insurance, open Mon–Fri 8–17. Rental car insurance is open Mon–Fri 9–17.
- Select 4: Identity theft protection, open 24/7
- Select 5: Concierge service, Priority Pass and Recovery service for a lost key, open Mon–Fri 9–22, Sat 10–18
OP Duo card customer service 0100 0510 (open Mon–Fri 8–19)
- Select 1: OP Duo card customer service, open Mon–Fri 8–19
- Select 2: Card deactivation service, open 24/7
- Select 3: Product Protection Insurance, Mon–Fri 9–17
- Select 4: Best Price Protection, open Mon–Fri 9–17
- Select 5: Identity theft protection, open Mon–Fri 9–17
K-Plussa Maksuaika card customer service 010 252 7020 (open Mon–Fri 8–19)
Get assistance with the following, for example: card applications, questions regarding card renewals, renewing a card or PIN, credit usage and billing, changes in the agreement such as changing the monthly instalment and due date, and online payment.