Customer service 0100 0500 (Mon–Fri 8 am–4 pm)
- card applications, questions related to card use, card or PIN renewals, use of credit and billing, changes to agreements (e.g. changes in monthly payment and due date), online payments.
OP-Visa Gold Customer Service 0100 0510 (24/7)
- selection 1: OP-Visa Gold card customer service 24/7
- selection 2: Card deactivation service 24/7
- selection 3: Travel insurance, rental car insurance and event ticket insurance Mon-Fri 9-17
- selection 4: Product protection insurance Mon-Fri 8-17
- selection 5: LoungeKey 24/7
OP-Visa Platinum Customer Service 0100 0510 (24/7)
- selection 1: OP-Visa Platinum card customer service 24/7
- selection 2: Card deactivation service 24/7
- selection 3: Insurance services (1. Travel Insurance, Travel Cancellation Cover and Product Protection Insurance (Pohjola Insurance) Mon-Fri 8-17. 2. Rental Car Insurance (AXA) Mon-Fri 9-17)
- selection 4: ID-Theft Mon-Fri 9-17 (in English 24/7)
- selection 5: Concierge service, Priority Pass and Recovery service for a lost key Mon–Fri 9–22, Sat 10-18
OP Duo Customer Service 0100 0510 (Mon–Fri 8 am - 7 pm)
- selection 1: OP Duo card customer service Mon-Fri 8 am - 7 pm
- selection 2: Card deactivation service 24/7
- selection 3: Product Protection Insurance Mon-Fri 9 am - 5 p
- selection 4: Best Price Protection Mon-Fri 9 am - 5 pm
- selection 5: ID-Theft Mon-Fri 9 am - 5 pm
K-Plussa Maksuaika customer service 010 252 7020
(Mon–Fri 8 am - 7 pm)
- questions related to card use, card or PIN renewals, use of credit and billing, changes to agreements (e.g. changes in monthly payment and due date), online payments.