When can I contact Gigantti?
You can use Gigantti’s services directly in the following loss events:
Gigantti – loss partner for home insurance customers
Gigantti is a loss partner of Pohjola Insurance for home accidents. In addition to home insurance policies, Gigantti is our partner for losses related to luggage insurance policies.
You can use Gigantti’s services directly by phone in the event of home appliance, consumer electronics, and computer breakage losses. Gigantti will submit the loss report on your behalf and offers useful customer benefits for Pohjola Home Insurance and Luggage Insurance customers!
How do I contact Gigantti?
Gigantti serves Pohjola Home Insurance customers at its nationwide service number. The long office hours of the service number ensure you will receive help when the loss occurs. The telephone service is open on weekdays 9–20 and on Saturdays 10–16.
Please note that the claims processing can only be performed in the telephone service and not in the stores.
How are claims processed with Gigantti?
Gigantti will process the loss event from start to finish, from reporting the loss to the cash compensation or the acquisition of a replacement device. When you contact Gigantti by phone, you do not need to make a loss report yourself. Gigantti will file the loss report on your behalf and will submit it to Pohjola Insurance.
What are the benefits offered by Gigantti?
Gigantti offers benefits and discounts for the new device when you contact Gigantti directly in connection with the loss event. Gigantti will describe the current discounts when you contact them. The benefits offered by Gigantti to Pohjola Insurance customers include:
Am I entitled to receive benefits from Gigantti?
You can use Gigantti’s services and benefits if you have insured your home contents with Pohjola Home Insurance.
Gigantti’s services and benefits are also available to you if consumer electronics break down while you are travelling, and you have secured your luggage with Pohjola Luggage Insurance.
Gigantti’s services and benefits are also available for you if you are an OP cooperative bank owner-customer, and you have purchased a device with an OP credit card including Product Protection Insurance.