Chat is often the fastest way to get an answer to banking affairs that occupy your mind. As our personal customer, the Opotti chatbot helps you in daily banking, saving and investing, loans and financing, insurance and benefits.
As our corporate customer, the Opotti chatbot helps you in issues related to daily banking, accounts and payments.
This is how you find our chat service
As our personal customer, you’ll find our chat service at the bottom of the op.fi page and the customer service section for personal customers as well as in the More section of OP-mobile. If you have logged into the op.fi service, you can also find our chat service at the top of the service.
As our corporate customer, you can find our chat service in Customer Service for corporate customers. When you log into the op.fi service, you’ll find the chat service at the bottom of many pages.
You can reach our customer advisors on our chat service on weekdays
Our chat robot Opotti helps our personal and corporate customers 24/7.
Our customer advisors on the chat service help our customers:
- Personal customers Mon–Fri 8–22 (investment 8–19, insurance 8–17)
- Corporate customers Mon–Fri 8–16