The online store or payment service provider sends users directly to the payment path at verkkomaksu.op.fi. OP Online Payment is provided by OP cooperative banks and OP Corporate Bank. The provisions on accessibility are included in the Act on the Provision of Digital Services.
This accessibility statement was created on 17 September 2020.
Accessibility of the digital service
OP Online Payment does not meet all accessibility requirements. However, the identified issues do not prevent using the service for its primary purpose of making payments. Accessibility issues in the service include the following: the site’s colour contrasts do not fully meet accessibility requirements, the site is not fully compatible with all assistive technology, such as screen readers, and there are issues in keyboard use. These issues will be corrected once OP Financial Group’s latest library of user interface elements is adopted. The estimated timetable for adopting the library is by the end of 2020.
Website accessibility has been assessed by means of self-assessment and by accessibility experts working for OP on a project basis.
Non-accessible content in the digital service (based on WCAG criteria)
Non-accessible content and issues
WCAG 2.4.6 Identification: Label for the key code field is defined only as “****”, making it difficult for screen reader users to understand the meaning of the field.
The number of remaining key codes is not indicated in the field.
WCAG 1.3.2, 2.4.3 Identification: Focus is not automatically moved to the Read more about Mobile key dialogue but remains on the original page. The dialogue is difficult to navigate using a screen reader and keyboard.
WCAG 1.4.3, 1.4.11 General, contrasts: Issues in the contrast ratios between text and background and in the contrast ratios between user interface components and graphic elements.
WCAG 1.3.1, 1.3.2, 2.1.1, 2.4.3 Approving payments: Accordion menus are not included in the tab order, which means that keyboard users cannot access them to view details of the payment. In addition, the accordion menu headers are not HTML headers, making the page hierarchy slightly difficult to understand.
WCAG 3.3.2 Approving payments: Label is missing for the field that asks whether a message is to be sent to the user’s bank statement.