Log in with OP user identifiers
As an OP cooperative bank owner-customer, you will receive OP bonuses, easy to use services, and peace of mind. An improved everyday life with easier daily tasks will take the weight off your shoulders. The more you use OP's services, the more benefits and discounts you receive – and the more you earn valuable bonuses.
While a carefree life can’t be measured in money, OP bonuses can. As an owner-customer, you will receive OP bonuses 40% more than normal in 2024.
Try the OP bonus calculator and check how much bonuses you and your family could earn from your home loan or savings, for example.
Bonuses can be used to cover:
They also help you save money to balance your daily finances or fund your favourite hobbies or a family vacation, for example.
If you're an OP cooperative bank's owner-customer, your home loan will earn you OP bonuses worth up to hundreds of euros. Your earned OP bonuses can then offset some or all of your banking fees or insurance premiums. Home loans are granted by OP cooperative banks.
As an owner-customer, you both earn OP bonuses and
You also receive many other benefits.
As our owner-customer, you now get more benefits on daily banking services and extra OP bonuses. Remember to use your current benefits for home insurance and investment, too.
Your current customer relationship and any user ID in your use affects you becoming an owner-customer.
When joining us, you will pay an ordinary cooperative contribution as a one-time contribution, no other payments exist. In most banks, the amount of the membership cooperative contribution is 100 euros. You can find the amount of the membership cooperative contribution on the owner-customer application and in your OP cooperative bank.
If ever you decide to stop being an owner-customer, your membership contribution will be refunded to you in full. The cooperative contribution will be refunded after one year has lapsed from the end of the financial year during which the owner-customer membership was terminated.
However, OP cooperative banks have the right to refuse to refund the contributions according to the bank's rules. You can check the rules of the OP cooperative bank on the bank's op.fi page or in the head office.
Any person, entity or foundation using OP Financial Group’s services, irrespective of their nationality, can become an owner-customer.
A child can become an owner-customer. All guardians of the child sign together their underage child’s application for an owner-customer membership. By doing so, the parents also give their consent that their child will begin to earn OP bonuses.
If the membership contribution is paid using proceeds of the child’s own work, the child can him/herself sign the membership application and pay the membership contribution.
OP bonuses are used for an owner-customer’s charges and fees for his/her personal use of services. OP bonuses will not be used for products or services related to a private customer’s business or farming.
OP bonuses are automatically used for purposes determined by OP, such as banking services, insurance premiums, OP Koti's real estate commissions and fees for legal services.
Banking service charges
Insurance premiums
OP bonuses are used for premiums for home and family insurance, or Extrasure. These include:
OP bonuses are used for premiums for motor vehicles, or Motor Vehicle Cover. These include:
The insurance premiums are debited to your bonus account either in part or in full depending on your bonus pool. OP bonuses are always used for insurance premiums from the bonus account with most bonuses. Customers cannot choose the insurance policy for which their OP bonuses are used to pay the premium. The bonus account must always has a minimum balance of 10 euros for the payment of banking service charges. OP bonuses are used for insurance premiums when the policyholder and the payer is the one and the same person.
You can see the use of your OP bonuses for insurance premiums immediately after your bill has been created in the billing system. Due to the disclosure obligation under the Insurance Contracts Act, insurance bills are delivered to customers no later than one (1) month before their due date. Bonuses will be used before the delivery of the bill, so that any amount paid in cash would be correctly shown in your bill.
Earned OP bonuses are used for the insurance premiums of the family unit’s owner. OP bonuses are also automatically used for transactions done by members of the family unit, provided that they are owner-customers. OP bonuses are used for insurance premiums when the policyholder and the payer is the one and the same person.
Read more about a family unit under “OP bonuses of the whole family”.
OP Koti's real estate agent commissions
OP bonuses are automatically applied to OP Koti’s real estate commissions either partially or in full depending on the available amount of earned bonuses.
OP bonuses can be used, for example, for:
Fees for legal services
OP bonuses can be used, for example, for:
OP bonuses are used to pay service charges, fees and insurance premiums determined by OP Financial Group and for payment of separately specified services.
OP bonuses are automatically used for the service charges of the OP cooperative bank whose owner-customer you are. Moreover, OP bonuses are used to pay insurance bills.
OP bonuses are used in chronological order. Any unused bonuses expire after five (5) years of their accrual.
The new multiplier for OP bonuses will be 0.0035 in 2024 (0.0025 in 2022 and 0.00325 in 2023).
OP bonuses are calculated by multiplying your annual euro transactions by 0.0035. For example, transactions worth 100,000 euros bring around 29 euros in OP bonuses a month, or some 350 euros a year.
You generate OP bonuses to the OP cooperative bank whose owner-customer you are. There is no maximum amount for bonuses.
Transactions that generate bonuses are calculated at person level. For example, a loan that you share with another person generates bonuses in proportion to both persons’ share of the loan This means that if a couple wants to earn OP bonuses through their home loan, it pays both of them to be an owner-customer.
OP bonuses come from
Funds in savings accounts
OP bonuses are calculated based on the monthly average balance of the funds in savings accounts, such as the High-yield Account and ASP account.
Loans
OP bonuses are calculated on the monthly average balance of loans. The average balance includes, for example, home and student loans.
Payment Protection Insurance
The Payment Protection Insurance premium generates OP bonuses, provided that the premium is added to the loan principal and is paid on a one-off basis for the entire policy period.
Investments, for example
OP bonuses are calculated based on the monthly average of the OP Mutual Funds’ daily market values. OP Unit-linked Insurance and OP Pension Insurance are included in the customer volume at the month-end value. Pension policies generate OP bonuses during retirement too. Interest-bearing endowment or pension insurance does not generate OP bonuses.
Non-life insurance
OP bonuses come from insurance premiums for home, family and motor vehicle policies. OP bonuses come from paid Motor Vehicle Cover and Extrasure insurance premiums for the month when the premium is paid. Note that you also get OP bonuses from the portion paid using OP bonuses. OP bonuses go to the premium payer notified to Pohjola Insurance.
Cooperative capital
Your membership share, or the membership cooperative contribution you have paid, does not generate OP bonuses. Profit Shares do not generate OP bonuses either.
Persons who live in the same household and are owner-customers of the same OP cooperative bank can establish a family unit. The bonuses earned together will be used to offset banking service charges and insurance premiums of all members of the family unit.
Owner and members of the family unit
One person will be named as the family unit owner, in whose OP bonus account all OP bonuses are recorded. Other persons are members of the family unit.
The family unit owner can view on OP-mobile and the op.fi service how much bonuses the family unit members have earned and what they have been used for. The family unit owner can give a family member permission to see the bonus details. For now, this is only possible in family units with two members aged at least 18.
Establishing a family unit or adding a member to the family unit
Establishing a family unit requires a written consent of all persons that will be included in it. If you want to establish a family unit or add a member to an existing family unit, call OP Customer Service or message us on OP's digital services.
When two persons of age want to establish a family unit, they should decide in advance which one is the family unit owner and which one is the member. A minor can be a family unit member but not a family unit owner.
OP bonuses are used to offset the charges of family unit owner and member
The bonuses earned by a family unit are used to offset banking service charges and insurance premiums of all members of the family unit. Bonuses are first used to pay the service charges of the bonus account holder and then those of the other members of the family unit. Bonuses are also used for insurance premiums if the policyholder and payer is the one and the same person.
Under age member of the family unit
An underage child may also be included in the family unit. OP bonuses earned by the child will be paid to the OP bonus account of the family unit owner. Both guardians’ consent is required to include a child in the family unit.
18-year-olds excluded from the family unit
When a member of the family unit comes of age, they will be automatically excluded from the family unit. If, however, the person wants to stay within the family unit, they must visit a bank branch and give written consent to it.
Because the person turning 18 is an owner-customer, a bonus account will be automatically opened for them when they are excluded from their parent’s family unit.
Dissolving a family unit
If a family unit is dissolved or any of its members leaves it, all of the earned OP bonuses will remain with the owner of the family unit. Pooled OP bonuses will not be distributed between members of the family unit.
OP bonuses are automatically used for all services/products determined by OP starting from the oldest ones as long as they are valid. Any unused bonuses expire after five (5) years of their accrual.
OP bonuses earned until the termination of owner-customer membership will remain valid during the year of termination and in the subsequent two years and will automatically be used for bank service charges and insurance premiums.
Earned OP bonuses can be used for a decedent’s estate service charges. However, the decedent’s estate does not earn new OP bonuses and those earned previously cannot be transferred to a member of the family unit or a decedent’s estate distributee.
Owner-customers earn OP bonuses through their transactions in OP Financial Group entitling to OP bonuses.
Private customers earn OP bonuses through their personal banking, wealth management and insurance transactions.
Transactions that generate bonuses are calculated at person level. For example, a loan that you share with another person generates bonuses in proportion to both persons’ share of the loan.
Insurance premiums bring OP bonuses to the payer notified to the insurer’s customer data.
Transactions done by a spouse and underage children can be included in generating OP bonuses if the members of the family form a family unit and all of them are owner-customers.
Read more about a family unit under “OP bonuses of the whole family”.
OP bonuses go to the bonus account
OP bonuses go monthly to the bonus account of the OP cooperative bank whose owner-customer you are.
You can see the bonuses based on your previous month’s transactions in the bonus account in the early part of the following month. You can see the bonus account balance and transactions on OP-mobile and the op.fi service. Account transactions show how much bonuses you have earned and how much was used to pay for banking services and insurance premiums.
Cases where OP bonuses do not accrue?
When you become an owner-customer, you agree to it that you will earn OP bonuses as soon as you do transactions that entitle to OP bonuses. If you like, you can refuse OP bonuses. Such refusal must always be performed at a bank branch in writing or by proxy on the op.fi service.
Bonus entitlement excludes a person who or a member within his/her family unit has non-performing loans or loans subject to collection procedures, if the person or any member of his/her family unit is subject to debt reorganisation or if the person or any member of his/her family unit has misused his/her customer relationship.
Tax treatment of OP bonuses is determined by legislation in force from time to time, legal practice and statements issued by the Finnish Tax Administration.
Using OP bonuses to pay fees and charges related to banking and insurance services is tax-exempt, provided that the bonuses are used for banking and insurance services specified and chosen by OP Financial Group and for other Group service charges, and the customer does not have an option to specify how he/she uses bonuses.
OP bonuses related to business or farming and forestry
Only an OP cooperative bank’s owner-customer can earn OP bonuses as a personal customer and from using services for personal customers. If the services and products are in a company's name (used under a business ID), no OP bonuses will accrue.
Read more
Tax deductibility
The portion of the services, fees or insurance premiums paid using OP bonuses is not tax-deductible.
The owner-customer has, at any time, the right to terminate their owner-customer membership by informing their OP cooperative bank of this in writing. The owner-customer membership termination date is the date on which the OP cooperative bank has received the termination notice.
An owner-customer membership will terminate on the death of the owner-customer. In the distribution or partition of the deceased person’s estate, the death estate can transfer the deceased person’s owner-customer membership, generally either to widow/widower or heir.
*OP mutual funds are managed by OP Fund Management Company Ltd. Standard fees are charged for the following special common funds: OP-Public Services Real Estate, OP-Forest Owner, OP-Rental Yield, OP-Alternative Portfolio and OP-Private Equity. The R2 Crystal special common fund or institutional classes of funds do not contribute towards OP bonuses.
**1% fee ceiling applies to domestic share trade conducted via book-entry accounts.
