Changes in customer invoicing due to the transfer of municipal social welfare and healthcare services to wellbeing services counties – Read the instructions

As of 1 January 2023, municipal social welfare and healthcare services have been transferred to the new wellbeing services counties. The change affects the invoicing of the customers of social welfare and healthcare services, as previously provided authorisations are no longer valid. Read more about how to activate new authorisations for e-invoices and direct payment.

How to activate new authorisations:

If you have enabled e-invoicing: you will receive a paper invoice by post, after which you will be able to grant a new authorisation using the invoicing code of the new payee directly in your personal online bank.
If you have enabled direct payment: you will receive a paper invoice by post, after which you will be able to grant a new authorisation at your bank.

After the new authorisation has been activated, the invoicing service will function as before. Please note that the payee details may be updated with some delay at first.