Accepted personal ID documents

You need to have a valid personal ID document for managing your banking affairs at a branch. We want to guarantee secure services to all our customers. For this reason, we will verify your identity from a valid ID document every time you visit us.

Please note that we cannot accept personal ID documents that are damaged or contain outdated information. The photo in the document must be recognisable as a likeness to you.

Verifying your identity in matters related to OP eServices user identifiers

OP eServices user identifiers are a strong electronic authentication credential issued by OP Financial Group that you can also use in services provided by other parties, such as Kela and tax authorities.

Following documents issued by a Finnish authority are accepted, if valid:

  • ID card issued after 1 March 1999
  • passport, diplomatic passport.

Following documents recognised as travel documents issued by an authority in an EEA country, Switzerland or San Marino are accepted, if valid:

  • passport, diplomatic passport
  • ID card.

Verifying your identity in other banking services

Following documents issued by a Finnish authority are accepted, if valid:

  • Driving licence granted to a Finnish citizen on or after 1 October 1990 (excluding temporary, fixed-term, exchanged or mobile driving licence)
  • ID card issued after 1 March 1999
  • passport, sailor's passport, diplomatic passport.

Following documents recognised as travel documents issued by a foreign authority are accepted, if valid:

  • passport, diplomatic passport.

Following documents recognised as travel documents issued by an authority in an EEA country, Switzerland or San Marino are accepted, if valid:

  • passport, diplomatic passport
  • ID card.

If you do not have an acceptable document for identity verification, your identity can be verified at the police station.

Go to the Police's website