Accepted personal ID documents

You need to have a valid personal ID document for managing your banking and insurance affairs at a branch.

Please note that we cannot accept personal ID documents that are damaged or contain outdated information. The photo in the document must be recognisable as a likeness to you.

Verifying personal identity in matters unrelated to the OP eServices ID

Following documents issued by a Finnish authority are accepted, if valid:

  • Driving licence granted to a Finnish citizen on or after 1 October 1990 (excluding temporary, fixed-term, exchanged or mobile driving licence)
  • ID card issued after 1 March 1999
  • passport, sailor's passport, diplomatic passport.

Following documents issued by a foreign authority are accepted, if valid:

  • national passport issued by a foreign official
  • ID card issued by an authority in an EEA country, Switzerland or San Marino that is accepted as a travel document.

Verifying personal identity in matters related to the OP eServices ID

OP eServices user identifiers are a strong electronic authentication credential issued by OP Financial Group that you can also use in services provided by other parties, such as Kela and tax authorities.

Following documents issued by a Finnish authority are accepted, if valid:

  • ID card issued after 1 March 1999
  • passport, diplomatic passport.

Following documents issued by an authority in an EEA country, Switzerland or San Marino are accepted, if valid:

  • passport, diplomatic passport
  • ID card accepted as a travel document.

Changes in acceptable personal ID documents as of 1 February 2020

We will discontinue accepting certain personal ID documents as of 1 February 2020. For our existing customers, the transition period will be until 31 July 2020.

In the future, we will no longer accept the following documents for identity verification:

  • health insurance card with a photograph (Kela card)
  • cardboard driving licence (issued before 1 October 1990)
  • alien’s passport
  • refugee travel document.

We will discontinue accepting the above-mentioned documents in order to further improve the security of transactions.

Read more about obsolescent personal ID documents

If you do not have an acceptable document for identity verification, your identity can be verified at the police station.

Go to the Police's website