The Claims Service provides loss reports for most types of losses. If you have access rights to the company’s insurance policies in the online service, you can also find loss reports for the Claims Service at op.fi. If you cannot access the company’s insurance policies at op.fi, you can report losses and file claims at hae-korvausta.op.fi.
Using direct links to report a loss in the Claims Service
We offer loss report links that allow your company’s employees to report losses easily in the Claims Service. By law, only employers can file reports on occupational accidents. You can share the links to different types of loss reports in your company’s intranet, for example. The loss report links and services will be available in Finnish, Swedish and English. See the instructions below on how to activate the links for your company.
You can find the loss report links for each insurance policy from the menu at the bottom of the page.
How do I start using the service?
1) Using the service requires a valid Agreement for Digital Transactions. Sign a Corporate Agreement for Digital Transactions to begin using the op.fi service. If your company already has an eInsurance Services Agreement, you need to update it to the Agreement for Digital Transactions.
2) You can choose one of two links for each type of loss. Select the option that best suits your business:
- Without approval (option A)
Choose this link if you want to allow your company’s supervisors or persons responsible for dealing with personnel, occupational safety and insurance matters to send your company’s loss reports to the insurance company for processing without separate approval.
- Requires approval (option B)
Choose this link if you prefer that the loss reports must be first submitted for approval to the person responsible for the personnel, occupational safety and/or insurance matters in your company before they are sent to the insurance company for processing. With this option, an employee can file an accident report concerning their personal loss, but a company representative must approve it separately at op.fi. Add the email address of the person who approves loss reports in the Customer profile section at op.fi to ensure that a notification of new loss reports is sent to the correct person.