Clear you browser cache

When you finish using OP eServices, log out, clear the browser cache and close all browser windows.

The browser will save the pages you have accessed in your computer's cache so that it can fast show the pages again that you have once downloaded.

The pages of the op.fi service too may be saved to the computer's cache. Then the pages can be found through the browser's Back button and some other user can see your information.

You must always clear your browser cache after you have completed your banking and insurance transactions.

The clearing method varies depending on the web browser you use. Check your web browser's name and version:

  • The web browser's name appears from the browser's title bar.
  • Select Tietoja.../About under the browser's Ohje/Help menu...
  • The window that opens up shows you your browser's version.

Macin Safari 7.0 and 6.0

Safari menu > Settings > Extensions tab > Show Develop menu in the menu bar > Close Develop window > Develop menu > Empty Caches

The Reset command also removes your browsing history.

Microsoft Windows

  • Open the Edit menu under the browser's menu of functions
  • Select Clear browser cache
  • Select Clear.

IE 11.x

  • Select the Työkalut/Tools menu 
  • Select Poista selaushistoria.../Delete Browsing History...
  • Select Väliaikaiset Internet-tiedostot/Temporary Internet files. If you want to clear the page history, also select Sivuhistoria/History
  • Select Poista/Delete.

IE 10.x and IE 9.0

  • Select the Työkalut/Tools menu
  • Select Suojaus/Safety
  • Select Poista selaushistoria.../Delete Browsing History...
  • Select Väliaikaiset Internet-tiedostot/Temporary Internet files. If you want to clear the page history, also select Sivuhistoria/History
  • Select Poista/Delete.

It is also advisable to select the following setting in which case the browser does not save the read pages to the hard disk:

  • Open the Työkalut/Tools menu
  • Select Internet-asetukset/Internet options
  • Select Lisäasetukset/Advanced at the top
  • Scroll down to Suojaus/Security (lock image).
  • Select Älä talleta salattuja sivuja kovalevylle/Do not save encrypted pages to disk
  • Select OK.

An alternative way is to press Ctrl+Shift+Del to open Poista historiatietoja ..../ Clear recent history.

Google Chrome 50

  • Open Edit and administer Google Chrome
  • Tools
  • Delete browser data
  • Select Delete browser data.

An alternative way is to press Ctrl+Shift+Del to open Poista historiatietoja ..../ Clear recent history.

Versions 45.0.x

  • Open Historia/History, select Poista historiatietoja.../Clear recent history...
  • Open Yksityiskohdat/Details
  • Select Väliaikaistiedostot/Cache. If you want to clear the page history, also select Sivu- ja lataushistoria/Browsing and download history.
  • Select Kaikki/Everything under Poistettava aika/Time range to clear
  • Select Poista tiedot/Clear Now.

An alternative way is to press Ctrl+Shift+Del to open Poista historiatietoja ..../ Clear recent history.