Our Customer Service has exceptional opening hours over Easter. The following opening hours apply to Customer Service for personal customers at 0100 0500, Customer Service for corporate customers at 0100 05151, Pohjola Insurance Customer Service at 0303 0303 and Statutory insurance Customer Service 0100 5335, as well as our Customer Service chat.
On Maundy Thursday 28 March, our Customer Service will be open from 8.00 until 13.00.
Our Customer Service will remain closed over Easter. It will be open again as normal on Tuesday, 2 April.
Please note that the Opotti chatbot will continue helping customers on all topics 24/7 throughout Easter.
- Customer Service phone numbers and normal opening hours
- Payment service hours and exceptional schedules for corporate customers
However, remember that banking and insurance services will be available throughout the holidays on OP-mobile, OP Business mobile and the op.fi service.
Deactivation and Claims Services
The deactivation service for bank and credit cards and online service user identifiers on +358 100 0555 will be open 24/7. Instructions in case of loss events and 24/7 service numbers for urgent emergencies are available at Pohjola Claim Help.
OP cooperative bank branches
You will find the exceptional opening hours of bank branches at the website of each branch.