The statement of fees is a summary of the most common service fees related to your current account we have charged you the previous year, as well as interest amounts. The statement gives a concise and clear picture of all service fees charged during the year. Please note that a statement of fees is not generated if no service fees have been charged from your current account in 2023.
You can find the statement of fees on My archive on the op.fi service and OP-mobile
To go to My archive, log in to the op.fi service by using either OP’s or another bank’s IDs. From the top bar, select your name and My archive from the menu that opens.
You can only log in to OP-mobile with OP's user ID. You can access My archive as follows: Other - My profile - My archive.
If you do not have any Finnish bank's user ID, you can order a statement of fees by calling our Customer Service at 0100 0500 (Mon–Fri 8–16, local/mobile network rate) or by visiting an OP cooperative bank branch.
Typo in the Current Account interest rate
The Current Account interest rate on the statements of some owner-customers for the period 1 November–31 December 2023 is given as 0.100%. The actual interest rate is 0.250%. The interest in euros is calculated and displayed correctly. This matter does not require any action on the customer's part.
How does the bank charge its service fees?
Service fees are debited monthly from your account. If you are an OP cooperative bank owner-customer, the OP bonuses you have earned will be used to pay service charges and fees. Did you know that as an OP cooperative bank owner-customer, you get 40% more OP bonuses this year than normal?
To check whether you are an owner-customer and see your current OP bonuses, log in to the op.fi service or OP-mobile. If you do not have an OP user ID, you can contact our Customer Service.