OP cooperative bank owner-customer

As an OP cooperative bank owner-customer, you own a part of your bank. This entitles you to unique benefits and valuable OP bonuses that support your finances. As an owner-customer, you get discounts on daily banking, insurance and saving and investment services. Thanks to this, you will save more money for other purposes.

The more services you use, the more you stand to benefit.

Become an owner-customer

You can become an owner-customer by paying the cooperative contribution for membership. The amount of the contribution is 100 euros in most OP cooperative banks. There are no other membership fees.

If you are an OP cooperative bank customer and have an OP user ID, you can become an owner-customer by logging into the op.fi service. 
If you are not yet an OP cooperative bank customer and you have another bank's user identifiers, you can easily become our customer and an owner-customer at the same time by going online. 

Owner-customer benefits help to balance your finances

As an owner-customer, you get extensive benefits and discounts on our services. You also have a say in how your bank supports the wellbeing of people and the environment in your area, and how owner-customers’ voices are heard by your bank's management.

  1. You get sizeable discounts on daily banking, insurance and saving and investment services
  2. You earn valuable OP bonuses that reduce the cost of different services
  3. You enjoy benefits and services by our partners at a reduced cost
  4. You have a say in your bank's sustainability actions
  5. You have a vote in your OP cooperative bank's Representative Assembly elections

Becoming an owner-customer and member contribution

Your current customer relationship and any user ID in your use affects you becoming an owner-customer.

  • If you are an OP cooperative bank’s customer and have OP’s user ID, you can become an owner-customer by logging into the op.fi service. Become an owner-customer
  • If you are an OP cooperative bank’s customer but you do not have OP’s user ID, start by booking an appointment Book an appointment
  • If you are not an OP cooperative bank’s customer but you have another bank’s user identifiers and are interested in becoming an OP cooperative bank’s customer, become our customer online Become our customer easily online

Membership cooperative contribution

When joining us, you will pay an ordinary cooperative contribution as a one-time contribution, no other payments exist. In most banks, the amount of the membership cooperative contribution is 100 euros. You can find the amount of the membership cooperative contribution on the owner-customer application and in your OP cooperative bank.

If ever you decide to stop being an owner-customer, your membership contribution will be refunded to you in full. The cooperative contribution will be refunded after one year has lapsed from the end of the financial year during which the owner-customer membership was terminated.

However, OP cooperative banks have the right to refuse to refund the contributions according to the bank's rules. You can check the rules of the OP cooperative bank on the bank's op.fi page or in the head office.

Who can become an owner-customer?

Any person, entity or foundation using OP Financial Group’s services, irrespective of their nationality, can become an owner-customer.

Child as an owner-customer

A child can become an owner-customer. All guardians of the child sign together their underage child’s application for an owner-customer membership. By doing so, the parents also give their consent that their child will begin to earn OP bonuses.

If the membership contribution is paid using proceeds of the child’s own work, the child can him/herself sign the membership application and pay the membership contribution.

Owner-customer terminates the membership

The owner-customer has, at any time, the right to terminate their owner-customer membership by informing their OP cooperative bank of this in writing. The owner-customer membership termination date is the date on which the OP cooperative bank has received the termination notice.

Death of owner-customer

An owner-customer membership will terminate on the death of the owner-customer. In the distribution or partition of the deceased person’s estate, the death estate can transfer the deceased person’s owner-customer membership, generally either to widow/widower or heir.

An OP cooperative bank’s owner-customer membership is a valuable and unconventional gift that keeps on giving. It is an excellent present for a birthday or a graduation, for example.

Ask your OP cooperative bank for instructions on how to gift an owner-customer membership. If the gift's recipient is a minor and both parents are the child's guardians, the parents must sign the minor's application for owner-customer membership together.