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Ordering certificates of insurance

There are various situations in which you may need a certificate of insurance, such as when taking your vehicle abroad or applying for a visa. This article lists the most common situations where a certificate of insurance is needed and explains how you can order the certificate you need easily in the op.fi service.

Get certificates of insurance online

In most cases, you can print out the certificate of insurance you need after you have logged into the op.fi service by opening the insurance details in the Insurance page or the Cards page. An exception to this is the Green Card certificate of insurance, which is printed on special paper and mailed to you upon request.

Below, you can find more information on how to order various certificates in the op.fi service. 

 

The Green Card certificate for valid motor liability insurance

When travelling abroad with a vehicle, you need a Green Card to certify that your vehicle has valid motor liability insurance. You can order a Green Card in OP eServices by selecting the motor liability insurance for the respective vehicle > Order a Green Card. You will receive the Green Card by post within about a week.

When travelling outside Finland, you must also have with you the technical section of the vehicle registration certificate. The certificate’s technical section can be ordered from the Finnish Transport and Communications Agency Traficom’s online service and at vehicle inspection stations. If you are not the vehicle’s owner, you will also need a written authorisation from the owner or a vehicle export power of attorney from the finance company.

Please note that your motor vehicle insurance terms and conditions include special clauses that apply when travelling abroad. Your deductible is also higher abroad. The special clauses are described in detail in the motor vehicle insurance product description and the insurance terms and conditions.
When travelling outside Finland, be sure to also check that your travel insurance is valid.

Visa certificate – certificate of insurance for valid traveller's insurance

When applying for a visa, you will often need a certificate of valid traveller's insurance. The certificate is valid for the same period as your visa application.

You can print out the certificate of traveller's insurance in OP eServices from the following path:

op.fi ‒ Insurance ‒ Select traveller's insurance ‒ Print a certificate of travel insurance for a visa

If you do not have access to a printer, you can order the visa certificate from OP eServices by online message. In your message, state the travel destination and the time period for which you need the visa certificate. The visa certificate will be mailed to you within about a week. 

If you are applying for a one-year visa to Russia, your traveller's insurance must be valid for at least 90 days. You can check the validity period from your traveller's insurance details. If you need to change the validity period, contact our customer service by online message or phone at 0303 0303 (Mon–Fri 8-19).

Travel insurance card – certificate of insurance with you when travelling

If you have lost your travel insurance card, you can order a new card in OP eServices by selecting Traveller’s insurance – Order a travel insurance card. The new travel insurance card will be mailed to you within about a week.  The card is also available in several languages on OP-mobile.

In most cases, you can depart on your trip without a travel insurance card and only need the policy code of your traveller's insurance. The policy code is available in OP eServices and in the Extrasure policy document. An exception to this is when travelling to the United States, in which you will always need to take your travel insurance card or certificate along.

We recommend that you save the Pohjola Travel Emergency Service number +358 10 253 0011, which provides 24/7 assistance in the event of a loss. Be sure to also check out our Pohjola Claim Help service before departing on your trip. In Claim Help, you can find our partners at your travel destination and information on what to do in the event of an illness or injury while travelling.

Insurance cards – certificates of insurance everywhere you are on OP-mobile

When using OP-mobile, you can find insurance cards for home, liability, legal expenses and health insurance under Insurance > Cards. 
Home insurance card is available from the agreed start date of the insurance and acts as a certificate of valid home insurance. Alternatively, you can prove to lessors that your home insurance is valid with the electronic policy document, which is available in My archive in OP eServices