Orders and invoicing via Ariba
OP Financial Group requires suppliers to send invoices addressed to the Group companies electronically via Ariba. To improve cost monitoring, we require suppliers to send an invoice on all work made during a month before the end of the following month. There are two alternative ways to send Ariba invoices: Through an e-invoice or through the Ariba portal based on the order.
1. Sending e-invoices based on Ariba orders
Suppliers can send invoices for Ariba orders via operators (TEAPPS and Finvoice) in accordance with the instructions below. Compliance with these instructions is important in order to ensure the correctness of the invoice content. The correct content makes it possible to reconcile invoices automatically to correspond to the order/agreement, to reduce invoice processing errors, to enhance the invoicing and invoice handling process of both parties and ensure the real-time payment of invoices.
OP Financial Group's e-invoicing addresses
Company name
P.O. Box 930
FI-00101 HELSINKI, FINLAND
In all invoices sent without a PO number, the invoice image must include, as a reference, the name of OP Financial Group’s contact person with whom the supplier has agreed on invoicing in question.
Invoices transmitted by operators:
Operator: Basware Oyj BAWCFI22
Finvoice invoices:
E-invoice recipient address (IBAN): FI1750000120202709
Operator ID: OKOYFIHH
EDI identifier: Please see the company-specific list below.
OP Financial Group is not liable for any late payment charges that may arise from incorrect/incomplete data.
2. Sending an invoice through the Ariba service portal
Suppliers can create an invoice from the order (PO) in the Ariba service portal. When using this method, invoice data automatically matches the order, which ensures that the invoice is automatically matched with the order and reception.
In addition, the supplier must create an invoice for filing in the supplier’s own invoicing system in order to obtain an invoice number for the Ariba invoice, and to create any required payment reference number that enables the supplier to monitor receivables. The supplier must ensure that invoices created in the supplier’s invoicing system are not entered into the e-invoicing channel and sent by an operator, because this would result in two invoices being sent for the same order, and the supplier would have to create a credit note.
3. Claims billing
Pohjola Insurance Ltd / CLAIMS BILLS
Business ID: 1458359-3
E-invoice address: 003714583593001
BIC: OKOYFIHH
Claims related to the invoices are sent to Pohjola Insurance primarily as Finvoice online invoices.
E-invoice address:
| Pohjola Insurance Ltd | |
| Business ID |
1458359-3 |
| EDI identifier | 003714583593001 |
| BIC | OKOYFIHH |
The information below must be included in the electronic invoice, depending on the situation:
- loss code
- the client's name, personal identity code and address
- the type of loss/damage type
- date of loss/damage
- policy code
- vehicle registration number
The sender of the invoice must have an agreement with their own bank or with another operator for sending e-invoices.
The claims settlement service of Pohjola Insurance receives e-invoices in accordance with the Finvoice standard. If the issuer of the invoice sends invoices in accordance with any other standards, the electronic invoice operators will adapt them to the Finvoice invoice format.
For more information about e-invoices to Pohjola Insurance concerning losses, inquiries may be emailed to: korvauspalvelu.laskuselvitys@pohjola.fi. If this concerns verification that the first e-invoice has been received, the message must include a copy of the invoice in PDF format or, at minimum, the claim code, sender's name, and business ID of the sender. We will confirm that the invoice has been received within a couple of days of arrival.
Paper billing postal address
Pohjola Insurance Ltd
Type of loss/damage (see the list below)
P.O. Box XXX
FI-00013 OP, Finland
Post boxes for various types of loss/damage:
| Type of loss or damage | PL (P.O. Box) |
| Private person’s material damage | 110 |
| Company's material damage | 220 |
| Company's transport loss/damage | 221 |
| Corporate liability loss/damage | 222 |
| Legal expenses loss | 330 |
| Occupational accident, occupational disease | 440 |
| Pohjola Insurance's motor vehicle and road accident | 550 |
| Personal accident | 660 |
| Traveller claim | 770 |
| Medical costs | 880 |
| Health security | 881 |
4. Other e-invoicing
Other e-invoices (without the PO number) are sent via the supplier’s e-invoice operator to the e-invoicing addresses of OP Financial Group (see section 1).
Before sending us your first e-invoice, we kindly ask you to notify us by sending an email to finvoice-laskutus@op.fi. This helps us to make sure that all the necessary address and identifier information is included in the invoice data. Please include your company name, business ID and the number of your invoice in your notification.
In the case of other questions about invoice processing, please contact reskontra@op.fi.
Paper invoices to: skannaus-opset@op.fi