Home loan repayment

The op.fi service and OP-mobile are there for you to deal with matters related to your loan repayment when it suits you best. Our Opotti chatpot helps you 24/7 and OP’s specialists serve you on chat on weekdays 8–22. The following instructions apply not only to a home loan but also to a secured bank loan. Please note that op.fi service is available in Finnish or Swedish, and OP-mobile in English, Finnish or Swedish.

Can I pay off my home loan early?

You can repay your loan early by making extra repayments or prepayments. They are mainly free of charge; if your loan carries a fixed interest rate, the bank may charge for the extra repayment. Before you make the repayment, first determine which payment method you would like to use.

  • Extra repayment means an additional repayment at the amount of your choice. Extra repayment does not replace or move the upcoming payment amounts forward. They will be debited from your account on agreed due dates according to the repayment plan.
  • Prepayment means that you pay off your loan early, or you make payment in advance. You can prepay one or several upcoming instalments. You cannot pay interest in advance, but it will be debited from your account on the agree due date.

This is how you make an extra repayment or prepayment (op.fi service):

  1. Log into the op.fi service. In your loan affairs, select the loan you want to amortise and keep the loan number.
  2. Go to your Päivittäiset raha-asiat (Daily banking) in the Rahat section. Make a new payment and enter the loan number in the field where you are asked for the payee’s account number. Select the repayment method.
  3. Fill in the details and confirm the payment. The debit amount in your account and the credit amount in your loan can be seen on the following weekday at the latest.

How do I pay off the remaining balance on my loan?

You can pay off your home loan or bank loan in full in one go. Log into the op.fi service and start paying off the remaining balance on the loan by sending us a message at op.fi or using our chat. Please state the following information in the message:

  • the number of the loan to be paid off in full
  • the number of the account from which the remaining balance will be paid off.

Your bank will contact you to ensure that all matters related to the payoff of the remaining balance on your loan are dealt with. If your loan carries a fixed interest rate, the bank may charge expenses for early repayment.

I forgot to make a loan repayment. What should I do?

Ensure that your loan management account has sufficient funds for debiting. We will not debit the repayment amount from your account if your account has less than 50 euros. If the amount is not automatically debited from your account within two weekdays, please contact our customer service on chat.

How can I change the debit account of my loan?

You can change the debit account by sending a message at op.fi. Log into the op.fi service and inform in the message that you want to change the debit account of your loan and include the following information:

  • loan number
  • the number of the account from which the loan repayment amount can be debited in future.

Please note that if the loan has several borrowers, every borrower must send the bank an online message with the same content. Also learn more about the list of charges and fees before you make the change.

My payday and income changed. Can I make changes to the repayment of my loan?

You can make changes to the repayment due date and the amount of your loan. For that purpose, you need to apply for a change to your repayment plan online. The change is subject to a service fee, which owner-customers can pay with OP bonuses. Otherwise, the service fee will be added to the next repayment instalment. See our list of service charges and fees before sending your application.

You can go to the application below. Give the information requested in the application and select the change of the due date or repayment amount according to your needs. Please note that no change to the due date can be made to the ASP loan.

Can I get a repayment holiday?

You can get a loan repayment holiday. For that purpose, you need to apply for a change to your repayment plan online. The change is subject to a service fee, which owner-customers can pay with OP bonuses. Otherwise, the service fee will be added to the next repayment instalment. See our list of service charges and fees before sending your application.

You can go to the application below. Give the information requested in the application and select repayment holiday.

Do you have difficulty repaying your loan?

In most cases, problems with loan repayment can be solved. Contact your bank well in advance and tell it about your situation. The main point is that your problems will be fixed as soon as possible. Repayments not made may affect the requests for changes to the loan or the granting of other loans.