Help in using online services
These days, nearly all banking services can be done online. Online services are constantly being designed and redesigned, and it’s impossible to learn everything at once. But don’t worry – take the time to try things out and you’ll see how easy they are to use.
Do you have OP’s online user IDs but haven’t used them yet?
If you don’t have a OP user ID yet, you can get one by booking an appointment at a bank branch. Remember to take a valid ID document with you when visiting our bank branch.
Help with daily finances from a trusted loved one
When we are no longer able to manage our daily banking needs on our own, the help of a trusted friend or family member is invaluable.
If you need some help with daily banking, you can give a trusted friend or family member access rights to your account. They can then withdraw money from the account and pay bills, for example.
Do you handle banking matters on behalf of a loved one?
Handling someone else’s financial matters brings responsibilities and obligations.
Using online services and payment cards is secure when you keep a few basic things in mind. The most important thing is not to share your user IDs or passwords with anyone. If someone contacts you and asks for your online banking user IDs or card details, the person is likely to be trying to get information for criminal purposes. When you don’t share your ID or password with others, you have nothing to worry about.
Always enter the address for the online bank (www.op.fi) in your browser’s address bar personally whenever logging into the online bank. Don’t click links in emails or SMSs. And don’t log in to the online service from the results page of a search engine (such as Bing or Google).