Use of op.fi service

1. OP User ID

If you’re our personal customer and want to do your banking online at the op.fi service, you need OP User ID and a key code list. You can get them at an OP cooperative bank branch. Bring a valid passport or identity card with you. A driving licence is not accepted as proof of identity.

If you’re our corporate customer, you can use the op.fi service with an OP Corporate User ID. You also need to have a valid agreement for digital transactions. Read more about our digital services for corporate customers.

If you have another bank’s online user ID, you can become our customer online and get OP User ID without visiting a branch. Read more.

2. Computer, internet connection and mobile phone

When you have OP User ID and a key code list, you can log into op.fi. You can use the op.fi service with a computer, tablet or smartphone. Don’t go to op.fi through a search engine, but type the address (op.fi) directly on the browser’s address bar.

You also need a mobile phone that can receive SMSes. Your login and payments are verified by SMS, if necessary.

3. Updated browser

It’s best to always use the latest browser version to ensure secure and smooth use of our services. We recommend that you always update your operating system and all applications of your computer, smartphone or tablet as soon as new updates are available. The easiest way to do it is to set automatic updates for at least your operating system and internet browser. Also enable cookies for op.fi.

If you’re a personal customer, you can’t log into op.fi in English for the time being. For corporate customers, logging into op.fi in English is possible. However, our easy-to-use mobile banking apps – OP-mobile and OP Business mobile – are available for all our customers in English.

Which browsers can I use with the op.fi service?

You can access the op.fi service with most common internet browsers. If you use a computer, we recommend one of these browsers or its newer version:

Microsoft Edge 115
Firefox 116
Google Chrome 115
Safari 16

On a smartphone or tablet, you can use these browsers:

Google Chrome Mobile 115
Mobile Safari 16

The number at the end of the browser name indicates the oldest version supported by op.fi.

What is my browser version?

You can check your browser version and set automatic updates for it in your browser. Often the version information is available in the browser toolbar, under Help or About. If not, check under Settings.