OP-Visa Credit/Debit

How much does the card cost?

• As an OP cooperative bank's owner-customer you get the daily services, including OP-Visa card, a current account and OP eServices, for 3.95 euros per month. For owner-customers, the bank’s service fees are primarily charged from OP bonuses.
• Without the daily services, an OP-Visa card costs 2.95 euros per month. 
• For customers under the age of 26, the daily services, including one card, are free of charge.
• The interest rate is the 3-month Euribor + 7.95 percentage points if the credit has debt with interest.
• The monthly account service charge is 3.50 euros if the credit has debt with interest.

The effective interest rate calculated for used credit of 2,000 euros is 14,63 % (6/2021) if the customer has a daily service package. This calculation is based on the assumption that the card’s monthly charge is 2,06 euros and the monthly account service charge 3.50 euros, that the credit interest rate, fees and charges remain constant throughout the credit period, and the credit is repaid in 12 identical monthly instalments. The estimated total amount payable is 2 145,70 euros. 

The effective interest rate calculated for used credit of 2,000 euros is 15.07% (6/2021) if the customer has no daily service package. This calculation is based on the assumption that the card’s monthly charge is 2.95 euros and the monthly account service charge 3.50 euros, that the credit interest rate, fees and charges remain constant throughout the credit period, and the credit is repaid in 12 identical monthly instalments. The estimated total amount payable is 2,156.15 euros.

Read more about daily banking services

• Credit starting from 2,000 euros up to 20,000 euros, credit limit according to your need and repayment capacity.
• You can choose whether your purchases will be debited using the debit side, or directly to your bank account, or using the credit side in which case you can use the card as charge card or use the card's credit facility.
• An average of 35-day interest-free billing period is available to you.
• You have four options to choose for the bill's due date: 7th, 15th, 23rd or the last day of the month.
• K-Plussa feature is available for the card.
• You can withdraw cash at checkouts in K-food stores and Tokmanni stores.
• Its contactless payment facility enables you to pay for small purchases of a maximum of 50 euros quickly without keying in your PIN.
• You can conveniently track your card transactions on OP-mobile, Pivo and OP eServices.
• After you have opened Money Box and enabled Auto Save through card, your savings will add up every time you pay with your card’s debit function.

Product Protection Insurance provides cover for your purchases and is included with owner-customer cards

• As an owner-customer, you will get a refund if the product you purchased breaks or is stolen within 180 days from the time of purchase.
• You won’t need to buy separate insurance for new items, such as phones.
• The deductible is only 75 euros, which is less than with a traditional home insurance.

Which purchases are covered by Product Protection Insurance?

Accidents happen to all of us from time to time, from dropping a phone on the floor to spilling coffee on a laptop or breaking your brand-new glasses.  

Product Protection Insurance covers purchases made with OP-Visa Credit/Debit against breakage. In other words, you won’t need to buy separate insurance for new items, such as phones. 

 When is the insurance valid?

The insurance covers credit and debit purchases made with OP-Visa Credit/Debit, meaning your purchases are always insured if you pay for them with OP-Visa Credit/Debit. 

The insurance provides cover for the purchases for 180 days from the cardholder receiving the product.  

Product Protection Insurance covers the purchases whether you pay for them online, at a brick-and-mortar location or through a service like Apple Pay.  

Does the insurance have a deductible or maximum compensation amount? 

In the event of loss, the insurance has a deductible of 75 euros. The maximum compensation per item is 2,000 euros. 

What to do if something happens?

If something happens, filing a loss report is simple on OP-mobile or at op.fi. 

Product Protection Insurance terms and conditions and additional information

Product Protection Insurance is issued by Pohjola Insurance Ltd.

Product Protection Insurance terms and conditions (valid until 31.10.2021)

Under the Consumer Protection Act, you can apply for a refund from your credit card company if a retailer breaches a sales contract for a purchase made with credit. Breach of contract occurs if a product or service you bought with credit is defective or lost in transport, or the company goes bankrupt and you never receive the product.

You can also apply for a refund if your airline or tour operator goes bankrupt or cancels your journey without paying you back.

Start by trying to handle the matter with the company that sold the product or service — this will help you to demonstrate breach of contract. File a complaint with the credit card company as soon as it becomes clear that the seller is in breach of contract.

How to claim from a credit card company

If you are a university student in a Finnish university, you can apply for OP-Visa with a credit limit of 2,000 euros.

• It is advisable to set spending and withdrawal limits for OP-Visa in the case of the loss of the card or fraud.
• You can set such daily limits for withdrawals, card purchases requiring pre-authorisation hold and online payments and other distance purchases. Set the limits both on the credit and debit side.
• The new spending/withdrawal limits will take effect immediately after you have changed them on OP-mobile or at op.fi as well as in customer service during its opening hours.
• We recommend that you change these limits whenever you need.

Please note that the account may have a spending/withdrawal limit that restricts card payments, in addition to spending/withdrawal limit linked to the card.

Where to change the spending and withdrawal limits?

You can set the limits easily at op.fi and on OP-mobile. You can also call OP telephone service or visit an OP cooperative bank branch to change the limits.

Visa Secure (previously Verified by Visa) is a service that enhances online payment security. Both the merchant and buyer are reliably authenticated on the service. To see whether a webshop uses this service, look for the Visa Secure logo.

Add your card to Apple Pay, Google Pay or Pivo. These payment apps enable you to pay in apps and online with just your smartphone. You don’t need your card or card details at the time of payment.

Paying with Apple Pay and Google Pay at a store is contactless, you just take your smartphone near the reader. You can also pay for purchases of over 50 euros.

Read more about mobile payments

• When paying for your purchase with your card, you can withdraw a maximum of 200 euros with the card.
• The withdrawal fee for OP-Visa Credit is two euros plus 2,75% of the amount withdrawn.
• Cash withdrawals with OP-Visa Debit are not subject to a charge.
• Cash withdrawal is subject pre-authorisation hold, i.e. the same principle applies to such cash withdrawals as that to ATM cash withdrawals. You can see both the purchase and the cash withdrawal itemised on you bank statement. Credit withdrawals are also itemised in your Visa bill.

OP cooperative bank owner-customers earn OP bonuses from:

• Funds in savings accounts

• Home loans, student loans and secured bank loans

• Mutual funds and unit-linked insurance assets

• Insurance premiums paid, such as home and motor vehicle insurance and continuous travel insurance

 OP bonuses are used for the bank’s service charges and insurance premiums.

• Terms and conditions for OP-Visa-credit
• General Terms and Conditions for Payment Cards