We are developing OP’s digital services to improve accessibility. Our goal is to have digital services that all of our customers can use equally, regardless of the device they use, their situation or any special needs they may have. For us, accessibility is an important principle which we follow in the development of our existing services and the creation of new ones.
There are still some shortcomings in the accessibility of our existing services, but we are addressing them. The service that best meets the accessibility requirements is the OP Accessible web service. You can use it to do your daily banking, manage your accounts, and make payments.
Check the accessibility statement for each service to see which parts of it are accessible and which are not. We keep updating the statements to let you know how we are changing the services to improve accessibility. Please tell us if you notice any shortcomings that have not yet been mentioned in the statement.
Accessibility statements for OP Financial Group’s digital services
We will continue to post statements on the website during autumn 2020, so that by 1 January 2021 they will cover all parts of the op.fi website and OP’s social media channels. So far (23 September 2020), we have published statements on statutory insurance, identification and online payments.